Frequently Asked Questions
Customer FAQs
We're sure that you have a million questions-and we're here to answer them!
Getting Started
A customer sign-up FAQ category on a website is a dedicated section that addresses common questions users have when creating an account. It aims to provide quick, easy-to-understand answers, reducing the need for direct customer support and enhancing the user experience. Topics typically covered include account creation process, required information, password management, security measures, and troubleshooting common signup issues.
Finding Services or Products
What is an online booking system? In short, an online booking system is an online interface which enables customers to book the services that you offer in the form an appointment.
With an online booking system, businesses and professionals alike are in control of the services and available slots that are bookable by clients. Setting buffer time and configuring recurring appointments is also possible with many systems.
Advanced booking systems such as the Aoxio online booking system will also allow for booking pages to be customised and branded.
Booking & Orders
An online appointment typically refers to exactly that, a booking for a service made via an online booking system. An online appointment could be for a service, such as a dental appointment, for example, a meeting, or any number of reasons. While the booking for the appointment is made online, the actual appointment may take place over the phone, or in person at a later time and date as agreed at the point of booking.
Payments
If you want to set up and offer an online booking service for your clients, then you can do that with the help of a free online scheduling tool. You’ll benefit from an online booking page which you can customize with your own branding. Furthermore, with a good online booking system, you will be able to seamlessly integrate and offer an online booking facility via your own website.